Refunds
Postgenius Pro includes a clear 30-day money back guarantee for eligible first-time subscription purchases.
Last updated: May 5, 2026
This Refund Policy applies to Postgenius Pro paid subscriptions purchased from the official pricing page.
If you are not satisfied with your first Postgenius Pro subscription purchase, you may request a refund within 30 days of the original purchase date.
The guarantee is intended to make trying the product low risk while keeping the policy fair and easy to understand.
The 30-day guarantee applies to first-time purchases of paid Postgenius Pro subscription plans, such as Pro or Elite, purchased through the official checkout.
Refund requests should be submitted through https://www.trenstudio.com/PostgeniusPro/contact/ and should include the account email and purchase details.
Refunds may be refused when a request is made after the 30-day window, when there is evidence of abuse, fraud, chargeback misuse, policy violation, or excessive use inconsistent with a trial of the service.
Renewals after the initial guarantee period are generally non-refundable unless required by law or approved at our discretion.
Payments are processed by Paddle or PayPal. Approved refunds are normally returned to the original payment method through the original payment provider. Bank, card network, or payment provider processing times may vary.
Taxes, currency conversion, and payment fees may be handled according to Paddle, PayPal, and payment network rules.
You may cancel your subscription to stop future renewals. Cancellation does not automatically create a refund unless the purchase is eligible under this policy.
After cancellation or refund, access to paid features may be reduced, ended, or moved back to a free account state.
For refund, cancellation, invoice, or subscription activation questions, contact us through https://www.trenstudio.com/PostgeniusPro/contact/.
